Shipping Policy

AmericanSpiceCo is delighted to offer our exquisite range of natural and authentic spices to culinary enthusiasts around the world. Based in India, a land rich in spice heritage, we are committed to sharing this bounty with you, no matter where you are on the globe. 

Global Shipping 

We ship internationally, bringing the flavors of India right to your doorstep. Our goal is to ensure that every package arrives on time and in perfect condition, preserving the freshness and potency of our spices. 

Processing Time 

Orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information. Please note that during festive seasons and public holidays, processing times may vary due to increased order volumes. 

Shipping Rates and Delivery Times 

Shipping rates are calculated based on the weight of your order and the final destination. We partner with reputable international couriers to offer you the best shipping options. Delivery times vary by location but typically range from 5-15 business days. You can view the estimated shipping cost and delivery time at checkout. 

Customs and Import Taxes 

Customers are responsible for any customs and import taxes that may apply. AmericanSpiceCo is not responsible for delays due to customs clearance processes in destination countries. 

Tracking Your Order 

You can track your AmericanSpiceCo order using the tracking number provided in your shipping confirmation email. Stay updated on your order's journey from our warehouse in India to your doorstep. 

Damaged or Lost Packages 

At AmericanSpiceCo, we take great care in packaging our products for international travel. However, should your order arrive damaged or not arrive at all, please contact us immediately at AmericanSpiceCo@gmail.com. We will work with you to resolve the issue, be it through a replacement or a refund. 

Returns and Exchanges 

Due to the nature of our products, AmericanSpiceCo cannot accept returns or exchanges for international orders. However, your satisfaction is our priority. If you have any concerns about your order, please reach out to us, and we will strive to make it right. 

Contact Us 

For any questions regarding our shipping policy or your order, please contact our Customer Service team. We are here to assist you on your culinary journey with AmericanSpiceCo.